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Frequently Asked Questions

  • Discounting Explained

    How to I apply this discount?
    Simply buy any two products & you will automatically get the cheapest half price. If you buy any two of the same product, you will automatically secure the discount on that product and it won't go to the cheapest option in the basket. 
    What if I buy two or more products? 
    Example 1:

    If you buy two Revive Active 30's and four Love Raw Wafer Bars for €2.45 a bar, your discount will automatically lock to each line and you will get one product at full price and one at half price

    Example 2:

    If you buy 3 Revive Active 30's for €59.99 and one Solgar Vitamin D3 4000IU 60's for €19.99, you will get one Revive Active 30's at half price and one Vitamin D3 60's at half price. We suggest buying in multiples of two to ensure you get the best discount, otherwise the discount will apply to the cheapest items in the basket.
    What happens if the discount doesn't apply for me? 
    If your discount doesn't appear on your cart page, please try refreshing the page or place your order from an alternative device. If you are still having issues, please place the order at full price and we will manually refund you the difference as soon as possible.

    We aim to offer our customers great value & excellent service! Our passionate and hard working team processes orders 7 days a week to ensure orders are dispatched between 24 and 48 hours.
    Does the BOGOHP discount apply to all products? 
    Yes! This fantastic offer of Buy 1 Get 1 Half Price applies to all products storewide.
    How to I apply the BOGOHP discount?
    Simply buy any two products & you will automatically get the cheapest half price. If you buy any two of the same product, you will automatically secure the discount on that product and it won't go to the cheapest option in the basket. 
    What happens if I buy two or more products? 
    Example 1:

    If you buy two Revive Active 30's and four Love Raw Wafer Bars for €2.45 a bar, your discount will automatically lock to each line and you will get one product at full price and one at half price

    Example 2:

    If you buy 3 Revive Active 30's for €59.99 and one Solgar Vitamin D3 4000IU 60's for €19.99, you will get one Revive Active 30's at half price and one Vitamin D3 60's at half price. We suggest buying in multiples of two to ensure you get the best discount, otherwise the discount will apply to the cheapest items in the basket.
    What if the discount doesn't apply for me? 
    If your discount doesn't appear on your cart page, please try refreshing the page or place your order from an alternative device. If you are still having issues, please place the order at full price and we will manually refund you the difference as soon as possible.

    We aim to offer our customers great value & excellent service! Our passionate and hard working team processes orders 7 days a week to ensure orders are dispatched between 24 and 48 hours.
  • Delivery

    How long will delivery take? 
    Your order will be dispatched the day you place your order. You will receive it the next day (Monday - Thursday) provided we have all items in stock. 
    How will I know my goods have been dispatched?
    You will receive an email notification as soon as your order has been dispatched from our warehouse.
    How do I track my order?
    Orders can be tracked through your account. Log into your account by clicking the 'My account' icon at the top of the page and entering your email & password. Click 'Your Orders' to see a list of open orders and their current status. 
  • Vitamins & Supplements

    Will vitamins help my immune system? 
    During the Winter months especially, it is important to look after your immune system by taking vitamins such as Vitamin C, Vitamin D & Zinc to help prevent colds, flu or any other ailments. A healthy lifestyle is also recommended in terms of good food, plenty of water and exercise in order to support and build a strong immune system. 
    I am uncertain about which vitamins I should take? 
    If you are unsure about the various vitamins and supplements you should take, then we recommend to first consult your preferred medical professional for guidance.

    To optimise our overall health we should we give our bodies all the vitamins and minerals that they need, especially if we are deficient in any particular vitamins. Sometimes our lives can become quite stressful and it’s difficult to source these essential vitamins and minerals from food.
    Vitamins & Their Value

    Vitamins usually come in tablet or capsule form and provide us with a daily dose of whatever it is that we might be lacking. There is now a wide range of different vitamins available, enabling us to fill the specific holes in our vitamin intake, although identifying what it is we need is not always easy.

    B Vitamins
    B vitamins are essential for helping increase energy and mood levels. They include biotin, thiamine and vitamin B12. Many of these are involved in keeping the nervous system healthy, and vitamin B12 is key to this as a lack of it can lead to a form of anaemia.

    Usually this would be obtained from meat, fish, milk and cheese, but if these are not part of your diet then you will need to find a supplement such as the Viridian Vitamin B12 to substitute it.

    Vitamin D
    Vitamin D is another important vitamin and the majority of it comes from sunlight. Living in Ireland or the UK, our climate has limited sun exposure and so it is essential we check our Vitamin D levels and supplement throughout the Winter months especially.

    Collagen
    Some supplements keep us healthy on the inside, whilst others are designed to keep the outside looking good.

    There are now collagen supplements which aim to replenish the collagen we naturally lose as we age. Irish brand, HealthReach provides collagen powder that not only helps hair, skin & nails but provides joint support and helps to strengthen muscles and build cartilage.
    Other popular supplements
    Echinacea
    If you suffer from a lot of colds, then it might be your immune system that is in need of a boost. An echinacea supplement can help relieve the symptoms of the common cold and flu type infections..

    Multivitamins
    If you want to maintain overall good health, then a multivitamin can be beneficial too as it combines many of the most important vitamins all in one easy daily capsule. We provide a range of multivitamins including Revive Active, Nature’s Plus Source of Life Gold & Viridian Multivitamins along with many more.
     How many vitamins should I take every day? 
    Most vitamins can be obtained from the foods we eat.  To ensure that you get all the essential vitamins you need, you can choose from some of the multivitamin supplements mentioned above.  Many multivitamin supplements are completed by other health building tools which include minerals such as zinc and iron through to good fats such as omega 3,6, and 9 fatty acids often found in plants, fatty fish and some meats. To understand the exact dosage you require if you are concerned we recommend speaking to your doctor or getting blood panels to check for any deficiency. 
    Is it ok to take vitamins during pregnancy?
    It is essential for women to receive the right vitamins pre-pregnancy and during pregnancy, such as folic acid supplements.

    To reduce the risk of problems in a baby’s development in the early weeks of pregnancy, it is recommended to take 400 micrograms of folic acid every day before conception and until you are 12 weeks pregnant.
    Can vitamins support my energy levels?
    We all feel depleted at times and tiredness can have a very negative impact on our daily lives. Firstly, we recommend going out for regular walks in nature, eating healthy foods, and ensuring you get enough sleep at nighttime. These can all help to improve your energy levels.

    There are a wide range of vitamins that you can avail of to help with energy including B Vitamins, especially vitamin B12.
    Do we require different vitamins as we get older?
    The vitamins that we require as children are very different from the types of vitamins men and women need at a later stage in life.

    For example, children and toddlers require vitamins that support bone growth and cell division, such as Vitamins A, C and D. While men and women approaching middle age need vitamins that help to improve bone mass, eyesight, menopausal and perimenopausal symptoms for women among many more.
    Which vitamins are good for hair?
    Zinc and biotin are scientifically proven to contribute towards the maintenance of normal hair. We provide a wide range of vitamins, minerals and natural supplements to support healthy hair. 
    Which vitamins are good for my skin?
    Skin, hair & nail health can be improved through our diet, by measures such as drinking enough water and eating fruits and vegetables.

    Vitamin A, C and iodine are said to help with maintaining healthy skin. Collagen has also been very popular to supplement with as it helps improve the elasticity of the skin.
  • Food & Drink

    Why is it important to make healthy food choices?
    Eating a healthy and balanced diet is extremely important for your health and wellbeing. Nowadays, there are lots of healthy food options to choose from, including organic, gluten-free & plant-based options. We provide a range of food and drink on our website that cater to people who are gluten-free, vegans, vegetarians & lots more.

    Healthy but tasty food options include breakfast cereals, superfoods and dried fruit, nuts and seeds. Exercise is also paramount to feeling good in your body, and mind for that matter.
    What does gluten-free mean?
    Gluten is a group of seed storage proteins found in grains such as wheat, barley and rye. A gluten free diet is one which avoids the consumption of gluten and any foods which contain it.

    There are a number of medical conditions associated with gluten including celiac (or coeliac) disease, an autoimmune disease where ingesting gluten can lead to damage to the small intestine. A gluten-free diet is essential for coeliac sufferers to manage these symptoms and reduce the extent of this damage.
    What can you eat on a gluten-free diet?
    A gluten-free diet doesn’t have to be boring! You can still enjoy lots of naturally gluten-free foods such as fruits and vegetables, beans, seeds, nuts and legumes, and lean meats and fish. There are also lots of gluten free alternatives available on our store, including Doves Gluten-free Penne Pasta, chocolates and cereals.
    What is the difference between vegan and vegetarian?
    The main difference between a vegan and a vegetarian diet is that vegetarians avoid eating meat, whilst vegans avoid all products which are derived from animals. This includes meat, fish, eggs, honey and dairy products.
    What are the benefits of a vegan diet?
    A plant-based diet can be healthier than a diet which contains meat and animal products. Vegan diets tend to be higher in fibre, potassium and magnesium. However, they can also be low in vitamin B12, iron and calcium and so it is important to ensure that if you are vegan that your meals are planned properly to ensure that you are getting all of your essential nutrients. You may find that you also need to take a supplement to keep these nutrients topped up. 
    What can you eat when following a vegan diet?
    There are lots of tasty alternatives you can eat on a vegan diet. It is entirely plant-based and avoids any food produced by animals.

    Fruits, vegetables, legumes, nuts and seeds, breads, rice and pasta are all on the menu. There are also lots of vegan alternatives to traditional favourite foods. Choose from dairy-free alternatives to milk such as oat milk or coconut milk, or indulge in some delicious chocolate.
    Does drinking tea and coffee count towards your daily water intake?
    It is recommended that you drink at least eight glasses of water each day to help maintain the balance of your bodily fluids. Hot drinks, such as tea and coffee, are mostly made up of water and so can count towards this.

    We provide lots of delicious coffee alternatives to choose from, including Organic Chicory (gluten-free) & Green & Black’s Organic Hot Chocolate. Lots more to shop on our food and drink menu.
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